I hope that this email reaches someone who will be able to reply and hopefully let me know how to move forward.
During the last 12 months I have been cycling with our local Triathlon Club COLT (City of Lancaster Triathlon Club) and as my husband is a member and a keen cyclist, I have an each occasion been using his racing bike, this has been fine, even though it is a little “big” for me, but I have been really enjoying the cycling. As Ii want to be able to do some races and build up from just going out with the group to maybe undertaking some road races I felt it was time to invest in a new bike. I have been looking at prices types a women specific bikes, sizes etc for the last 4 months, one of the choices has been the CB Team Carbon bike.
I went into my local HALFORDS where they had a small bike on display ( I later learnt that this was only on display due to the Manager ordering it and then changing his mind when it came) I tried it and as they had no facilities where I was able to be measured properly and to test it out (apart from round the small shop) I was uncertain if it was too small, (I’m 5ft 7”)
I asked if they could let me try a Medium. They said they could not until I paid a deposit and said that I was going to have the bike…. I went to Kendal HALFORDS to see if they had any on display, the same story No bike!!! unless I was going to buy it.
My husband phone Manchester and again said that they had a medium in a box “out the back” not made up, and they would not make it up until I said that I was going to buy the bike.
All i want to do is to try a Medium CB Team Carbon Bike!!! It is a lot of money to me and I want to make sure that I feel comfy on the bike and that it fits me. You would not buy something from a shop without first trying it on hoping that it will fit!
I’m very disappointed as on the advert it says Halfords goes that extra mile. Well they have not been helpful or accommodating in any way I’m very disappointed in thinking that to get to try this bike to try you have to buy it!. Shouldn’t there be a bike somewhere where i can try? I live in Lancaster, but was willing to travel to Manchester…
Sorry if this seems a bit of a rant but all I want to do is to try the bike.
Kind regards
Dawn
]]>Many thanks
Here’s hoping
Dianne Neeves Attendance Officer
Phoenix Primary and Nursery SChool,
Birchfield Road, Kensington
Liverppol L7 9LY
O151 228 3831
]]>Can I help in anyway to help, promote launch it perhaps a feature model of it or something
I look forward to hearing from you.
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